We understand that post accident you can feel flustered and if you don't know what steps you need to take to make a insurance claim can only makes things worse. Make the Body Repair Shop your first point of call when you have an accident and we will help your through the claim process. Also to help below we have given you a few quick steps & things to know to help you out.

Step 1. Come to THE BODY REPAIR SHOP for a quote

It is important to know that you legally have a choice of repairer so make The Body Repair Shop your first point of call before making your claim and we will assist you through the insurance claim process.

Come see us for a quote at:
84 Stanbel Road
Salisbury Plains SA
Quotes only take 10-15 mins and there is no appointment necessary during our open hours.

Monday to Friday: 8am - 5:30pm
Saturday and Sunday: CLOSED
After hours quotes: Tuesdays and Thursdays evenings by APPOINTMENT ONLY call 8250 6677

Once the quote is finished we will send all your information off to your insurnace company and in many instances can also book you straigh in for repairs.

Step 2. Contact your insurance company & state The Body Repair Shop as your preferred Repairer

When you contact your insurance company let them know you have been to see us already for a quote and that we are your preferred repairer.

Things to have ready before making a claim

• Your policy number
• Your vehicles registration number
• If you are in a collision with someone else you will also need the other party's
  • Name
  • Address
  • Phone number
  • Vehicle rego
  • Insurance company if applicable

Many Insurance companies today have the option of making a claim either online or over the phone. Below we have a link to the following insurance companies websites where you can lodge your claim online or give them a call.

Click your insurance company to make a claim

If your still not sure what to do, just come into The Body Repair Shop and we can help you through the procedure.

Step 3. Vehicle Assessment

Once you have come to see us for a quote your car will then be assessed. For a number of insurance companies we are authorised  to perform self assessing which means we can book your car in for repairs at the same time as we do your quote.  Others are assessed digitally online by the insurance company from photographs that we take during our initial quote. In 90% of instances customers will not have to bring the car back in for the insurance company to assess. However there are still some occasions when a customer will be required to bring their vehicle back into the workshop where an assessor from your insurance company will review your car. 

Step 4. Repairs Approved & Repairs Booked

Once a vehicle has been assessed and approved for repairs, someone from our team at THE BODY REPAIR SHOP will then contact you to arrange a convenient time to book your car in for repairs.